Here goes.

After saving up months I was finally able to order the flagship prusa printer, the mk3. And low and behold: the waiting did pay off: I could now actually buy the newest, the MK4 !! 🎉

So I did. End of June. Got a nice rol of filament too. Couldn’t be happier. Yes the lead time was a chore but still. In august I would have a very nice upgrade from the mini.

August came: no printer. Backlog. I already sold the mini to my dad. Guess I’m going without one for a week or so, no biggie.

Shipping schedule appeared. Great! Mine was planned for 4/9. Oof. Ok… The first week of September: nope we had to push back a week! Damn 😓

And then last week:shipped!!

Spend a day building the marvelous thing. dreaming what I will be testing first. Planning. Ah great things!!

And then it came: the magic moment of doing the self test. Tension rose, green check marks appeared… aaah 😌 victory would be mine! Boy oh boy I cannot wait!

Beeeeeeeeep. Bright red screen “loading cell error” 😱

Ok no panic, maybe the cable got loose… happens… sure I will get to printing soon; let’s see…

I started testing cables. Running tests. Resetting everything. Re-flashing. Damn the usb stick broke! Aaargh … ok… Nope. Nothing works.

Onto chat support it goes. Doing the same tests. Filming them. “Hmm I need to ask our MK4 expert” after we both came to the conclusion the loveboard is probably failing (filament sensor is error too)

“We will contact you soon, next week” given it’s Friday at this point.

And now: we’re waiting again. Staring at a broken MK4. Sitting there. Tempting me to dream of my next printing project.

Support was great and all that. They will make it right I trust them. I just wanted to share my story to people who will probably exactly understand what it’s like. To wait. And wait.

  • Dojan@lemmy.world
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    1 year ago

    In Swedish we have this saying “those waiting for something nice can never wait too long.” I hate that saying.

    Hope it all gets sorted soon. It’ll be really nice once it all works!

    • Gompje@lemmy.worldOP
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      1 year ago

      Man. I don’t know if we have something like that in Dutch but I agree: I kinda hate it too!

      I’m sure it will get fixed. And indeed it will be a really nice setup, and story to tell after.

      I think it’s the waiting without having any sense of time or unable to do anything that always gets to me hard. I’m kinda spoiled that way given I and my family are very handy makers.

      Thanks for reading and your kind words, helps😊

      • J4g2F@lemmy.ml
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        1 year ago

        In Dutch you have the saying “geduld is een schone zaak” (having patience is a great good). Meaning how waits in peace and calm will be rewarded. But also hate that saying too.

        But still hope that your patience will be rewarded with clean and prefect prints!

        • Gompje@lemmy.worldOP
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          1 year ago

          Oh! Totally forgot about that one. Always hated it too!

          Totally got a flashback here, when I read that awful saying - lol For me it always felt like as a “yeah well deal with it, now keep quiet” kinda saying, don’t you agree?

          Anyway… on topic: yeah I hope so too. I think the technical issue is something I can accept. As a tech person and developer that’s my life basically; thinking about this today made me realize it’s the “not being able to do anything while I know I could probably fix it” and the “ok now when exactly are they going to get back to me?” Thing that really bothers me.

          The not knowing. Uncertainty. That’s it. Just like I don’t know when a bug will be fixed in my code, this is what my clients feel.

          Anyway I’m getting a bit physiological here, sorry about that. 😊

  • felykiosa@sh.itjust.works
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    1 year ago

    I’m totally with you , I m actually 6 month in the building of a ratrig and the wiring is just horrible. good luck and stay strong

    • Gompje@lemmy.worldOP
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      1 year ago

      Thx! And u2!

      And now I really want to know what a ratrig is 😁 do tell!

      Scratch that: I googled it… and I should have known I guess 😏

      And now I really want to learn a bit more about what you are building! Looks awesome

      • felykiosa@sh.itjust.works
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        1 year ago

        Yup that is I have the base version with a plate of 500x500 and a beacon to level it . actually my build is almost finishI just have a problem of wiring with the extruder. Awesome machine and building guide UNTIL the wiring section . This machine really need a better base cable management. I will do model to Mont cable chain on it .

        • Gompje@lemmy.worldOP
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          1 year ago

          500x500 that’s huge! I don’t think I even have the space to put that in my house… well without it being in the way that is.

          Well for me it turned out the firmware they released yesterday solved my issues. Guess they shipped my kit with some new chips or something idk 🤷‍♀️ just wish they told me a beta was available Friday or even on the page itself… oh well. At least I got to share my story with you guys 😄

          What will be the first thing you print? Mine is the t-rex skull. It’s printing now. Amazing quality and speed. Really perfect first layer as wel I was literally drooling! Lol.

          It was one of the prints I was very impressed of with my first printer, the Ender3v1. Never got around in doing him again on the mini. Life got in the way… kinda regret that now but anyway it will be amazing to see the difference between both. So far I’m over the moon. The mk4 is a fantastic printer.

          • felykiosa@sh.itjust.works
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            1 year ago

            This printer is mostly here to print organization part , or any part that son t fit my v400 (best machine for the value) also to batch print this is amazing

  • Anafroj@sh.itjust.works
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    1 year ago

    That sucks, sorry for you to have to go through that. Do you already know modeling/sculpting? If not, that’s the perfect time to get into it, and really be able to do anything with your printer when you get it. :)

    • Gompje@lemmy.worldOP
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      1 year ago

      Thanks. I do actually. But thanks for giving me ideas, improvements can always be made! 😃

      It’s more of a “unfinished project that is out of my hands now and I don’t know when it will be done even though I could probably fix it if…” type of situation actually. I’m not good with that kind of anxiety and uncertainty.

      That said: they say you’re never to old to learn …… but …… hmm 😊