This seems to be fake.
First, why is the guy recording? Second, it seems rather fortunate that the camera was placed at an angle that captured the offense. That’s lucky right there. Third, this isn’t Samsung’s technician this is an authorized repair person. He would make more money repairing the TV than attempting to deny service to the customer. Fourth, is the video proclaiming that Samsung is telling their authorized repair centers to damage customers tv sets? How many reputable repair centers do you think would have already contacted the media?
Or, maybe the internet has me too jaded. I dunno.
This seems to be fake.
First, why is the guy recording?
Found the original video made by he owner where he explains why he choose to record the technician: https://www.youtube.com/watch?v=lLimCcnee9c
The answer starts at the 10’07” mark of that video. Basically he admits that he believes the technician put the scratch on the TV. The problem is that the call to Samsung happened a week after the technician’s visit. You mean to tell me that this guy suspected that the tech made the scratch himself but this guy never bothers to review the footage before calling Samsung? But at the same time he’s paranoid enough to record the tech because they mounted one of his TVs wrong. Just not paranoid enough to review the footage after a scratch is found on the screen. Something doesn’t add up.
The problem is that the call to Samsung happened a week after the technician’s visit.
You are so dishonest, the technicians said he would return, when that didn’t happen within a week, he called Samsung again.
I don’t understand why anyone would fake this… So a stranger could make a small annoyance to a massive corporation for 4 hours before it disappears into the 24h news cycle?
I wish they explained more in that comment.
You are wrong on all counts, it wasn’t luck, the camera was placed specifically because this repair guy had fucked up before. The repair guy was sent by Samsung and later fired by Samsung.
You are insinuating that the video is fake, when if that was the case, it would be removed immediately, and Samsung would release their lawyers on him.
You are effectively a shill for Samsung, and I’m saddened that so many agree with your wildly incorrect interpretation.
Watch this and see the REAL explanation: https://www.youtube.com/watch?v=lLimCcnee9cSamsung got Reddit to take down the post. Seems a little sus to me
Maybe they removed it for advertising dollars. Maybe they removed it because it was libel. 5 years ago I would have had a charitable opinion, but spez keeps telling us its money over everything so they no longer get the benefit of the doubt.
Maybe they removed it because it was libel.
some kind of evidence would be required to assert this though. you don’t just get to declare ‘libel!’ like yahtzee!
Nope, it’s probably not fake https://www.youtube.com/watch?v=lLimCcnee9c
That makes even less sense now. Listen closely to what you and OP just posted as proof that it isn’t fake. The man tells the Samsung operator 1 week after the visit that he never saw the scratch. And that he wonders if the technician put the scratch there themselves.
He had the footage! You mean to tell me that he already suspected that the technician put the scratch on the TV but he never reviews the footage before calling Samsung?
Again, the whole thing seems fake.
He was promised a new screen and was told it would be fixed, so he thought he didn’t need the footage.
Then when he calls because the technician never comes, the ticket is closed because of the scratch. What’s so weird about that?
If this was false, Samsung would have closed his channel with a cease and desist, and having lawyers all over him.
There is no way this is fake!!! But you are a shill paid or not.Doesn’t seem fake to me, seems like a lazy repair tech trying to get out of work early.
You saying it seems fake seems like you’re trying to sow seeds of doubt in the story, which makes me believe it even more. This (“grassroots” comments on message boards) is often one way major corporations handle damage control when a shitty story like this breaks.
Lmao, you are low key calling me a shill for Samsung. I dislike Samsung but I dislike misinformation even more. Believe what you want to believe. Nobody lies on the internet right? Peace out.
I came across this site and noticed this conspiracy theory about my video, so I signed up to hopefully get you out of that rabbit hole and prevent any others from being lured in…ok lets see here:
First, why is the guy recording?
The Technician was at my house previously and made a mistake on repairing my TV. I set up the camera to catch him if he were to make a mistake again.
Second, the camera was placed at an angle that captured the offense. That’s lucky right there.
Very lucky, if it was off camera, I would have been out almost $3000 and stuck with a damaged TV screen.
Third, this isn’t Samsung’s technician this is an authorized repair person. He would make more money repairing the TV than attempting to deny service to the customer.
Dude is wearing Samsung logo on his clothes, and drives a Van with Samsung logo on it. I don’t see a difference, but yeah, they are sub-contractors. As for money, I am told they are paid per job, not hour. Either way, Samsung is the one who says “OH, you found a small cut on the screen that has an obvious warranty defect? OK VOIDED”…that is a big problem because after the Director of Care Field Service Operations reviewed the technicians notes, he told me the tech was mad that a part was 1 hour away, and he would have to wait for it to arrive (he was already at my house)…so he used “Physical damage” as an excuse to end his work day an hour earlier by cutting my TV.
The man tells the Samsung operator 1 week after the visit that he never saw the scratch. And that he wonders if the technician put the scratch there themselves. He had the footage! You mean to tell me that he already suspected that the technician put the scratch on the TV but he never reviews the footage before calling Samsung?
You are confusing the timeline here, I did not suspect him until I was told that the cut voided the warranty. You can literally hear me the moment I start to realize it during the phone call in the video at 11:35. By the end of the call, I knew he cut the TV somehow, and that is when I pulled out the camera to look at the footage. If he had told me that the cut voided the warranty himself, while he was here, he knew I would figure it out, so he told me the a screen was coming in a few days, and he left it up to Customer Service tell me about the voided warranty when I called to check the status a week later.
Or, maybe the internet has me too jaded. I dunno.
^ ^ ^ ^ ^
I get how some videos can be hard to tell if they are fake, and others are so obviously fake with 10 million views and people commenting on it like it was real…but I have so much evidence and proof in my video, I can’t wrap my head around how you fell into this specific rabbit hole lol
I haven’t watched the video yet, I always save his videos for my morning routine.
Anyway, I’m replacing my company blacklist with a whitelist, there’s just too many scumbag companies. The default assumption should be that any given company would leave me dead in a ditch for the chance to make a one dollar profit. They can earn my trust through tremendous effort if they want my money.
I thought the idea was that when we spend USD, we do so under the expectation that our government will protect us from malicious and deceptive companies. When did this change? Anyone remember a time when this was the case, or was it always a fantasy?
It changed when the Libertarians took over.
Damn book lending psychopaths.
Libertarians are a political minority, they control nothing in the US. This is the leftist equivalent of “it’s the damn commies!”
The actual party yes, but their policies have been very influential. In particular their rabid support for trickle down and laissez-faire economics as well as their own particularly pernicious flavor of free market economics have largely supplanted all of the GOPs economic policies. Republicans then use those same economic policies as justification for their war on government services in general.
What they say and what they do are two different things. They say free market but they mean favoratism. They say small government but they mean –you guessed it– favoratism. It’s like how lefties say communism but vote for gun control.
I strongly believe that libertarian ideology does not exist in US politics. We only have two different flavors of authoritarianism. The only libertarians in the US are gun enthusiasts (note: not actually allied with the right at all) and drug dealers.
I feel like this is typically referred to as neoliberalism? Eg the ideologies of Reagan and Thatcher
Those were the most influential voices but they’ve kind of all fed off and reinforced each other. I’m less familiar with the UK, so I can only speak to the US, but Reagan heavily pushed the debunked trickle down economics theory to justify cutting taxes on the rich, a core part of his economic policy (and all Republicans since then). Many who consider themselves Libertarian have since picked up and championed those same policies, but really just about everyone under the greater conservative umbrella embraces them because they justify their true economic goals which are to funnel as much money into the hands of the wealthy as possible.
From an economics standpoint the core lies of Republicans boil down to a) cutting taxes, especially on the rich, always improves the economy and makes everyone richer, and b) the private sector is always better in every way at providing goods and services than the government is.
They then use those two lies to justify removing government services (usually couched as eliminating wasteful spending) and giving the rich tax breaks and loopholes. They’ll often claim to be providing tax cuts to everyone, which is true-ish in the most technical sense, but when you look at the way it actually plays out the rich end up getting massive cuts, while the poor see little if any actual tax cuts. Meanwhile they severely hurt the poor and middle class by removing government services they rely on and either not replacing them with anything, or replacing them with private sector services that are inferior and/or more expensive.
“What a slimey little weasel-ass BITCH does…” LMAO fucking gettem Ross!
